FAQ

Where does PETKIT ship?

We ship to contiguous United States addresses. We also offer flat rate shipping globally (tax included). Please email us at SUPPORT@PETKIT.COM to let us assist you if you have more questions.

What can I do if I have questions and concerns about the product?

Please email us at SUPPORT@PETKIT.COM about your concerns and questions. To view videos about products, please go to our YouTube page. 

What are the payment options?

We accept most major credit cards: Mastercard, Visa, Discover Card, American Express and PayPal.  If you are issuing a Purchase order and need billing terms, please contact us directly. 

How do I become a brand ambassador?

Find us on Instagram, Facebook, Twitter, and YouTube. Hashtag, @ and msg us!

Email us at: ambassadors@petkit.com