FAQ

Where does PETKIT ship?

We ship anywhere in the United States (includes Alaska, Hawaii, and Puerto Rico). If you live somewhere else and you really like the products, please email us at SUPPORT@PETKIT.COM to let us assist you. 

What can I do if I have questions and concerns about the product?

Please email us at SUPPORT@PETKIT.COM about your concerns and questions. You can also find us on Twitter for customer service. To view videos about products, please go to our YouTube page. 

What are the payment options?

We accept most major credit cards: Mastercard, Visa, Discover Card, American Express and PayPal.  If you are issuing a Purchase order and need billing terms, please contact us directly. 

How do I become a brand ambassador?

Find us on Instagram, Facebook, Twitter, and YouTube. Hashtag, @ and msg us!

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Customer Service

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